Sign in and answer 6 short questions simply by ticking the box. We will send you a free short report so you can compare your answers to those in the study. Register with us to participate in next year’s research and you will join more than 21,000 professionals who have taken part in the largest global study of its kind ever produced on sales practices. Each year, survey participants receive the study results revealing the selling activities that are helping companies in the world-class classification achieve their outstanding results.

Join the Miller Heiman Sales Best Practices Study

If you would like to participate in future Miller Heiman Sales Best Practices Studies and receive a free Executive Summary, please contact us at info@critical-moments.com

Please complete the fields marked with an asterisk (*).

Q1. When it comes to creating opportunities, both our sales and our marketing people are always tightly aligned in understanding the needs of our customers. We constantly follow a standardised process to qualify opportunities:

 
 
 

Q2. When managing opportunities, we clearly understand our customers’ issues before we propose a solution. When we give price concessions, we always give comparable value in return

 
 
 

Q3. When it comes to setting long-term objectives for our strategic accounts, we do it together with all the relevant people in our organisation and collaborate to make this a Win-Win

 
 
 

Q4. We know why our top performers are successful and our performance review process helps us improve the performance of our sales people

 
 
 

Q5. Our sales performance measures are aligned with our business objectives and our CRM (Customer Relationship Management) system greatly improves the effectiveness of our sales organization

 
 
 

Q6. We have a truly agile sales organisation. We are able to leverage the best practices of our top performers to improve everyone else. Our organisation structure allows us to easily adapt to our customers’ changing needs