How can online learning add to instructor-led training?

Online learning

For many Critical Moments training programmes from Miller Heiman, we offer a variety of online learning options to support, complement and enhance the implementation of our proven sales methodology. Online learning is the ideal way for successful organisations to meet increasing and competing demands for time placed on salespeople.

Advantages of online learning include:

  • Reduced time to get your sales force up to speed quickly and effectively
  • Training can be implemented soon after the audience is enrolled in the curriculum
  • Global implementation. A division in Asia can access a curriculum as quickly and easily as Europe
  • Convenience. 24/7 availability allows online learning to be self-paced. Your sales force is not bound to a specific day or time to physically attend classes and can complete the programme according to personal schedules.
  • Flexible delivery. A cost-effective method of delivery. Online learning can also be delivered with instructor-led delivery to reduce expenditure
  • Track retention. Ensure participation and identify gaps by measuring learner completion and success through available metrics

Full web delivery

Designed for organisations and individuals who are challenged for time, web delivery delivers a cost-effective and speedy alternative.

Blended delivery

The blended delivery option combines the strengths of our self-paced and face to face options. This can reduce the time salespeople are removed from the field while providing an opportunity to engage with peers and consultants in a specifically designed instructor-led application session.

Web-based reinforcement

Web-based reinforcement products are designed for organisations dedicated to integrating sales processes to ensure sales people thoroughly understand the key concepts of sales training. It also works well for organisations who have already implanted Miller Heiman sales processes using full web blended and/or instructor-led options.

Sales automation tools

Web-based training may be packaged with Miller Heiman’s sales automation tool.  Sales Access ManagerTM together with consulting support for reinforcement. This develops a more comprehensive implementation strategy that provides immediate focus and measured results. Your most critical opportunities are managed effectively and your largest accounts are given the attention they require.